Conference structure
Conference tracks
Five patient problems. One national conversation.
Track 01
Patient data continuity
The problem
Patients often restart their health history every time they move across hospitals, labs, pharmacies, insurers, or emergency settings.
Key questions
- →How should patient records move across care settings?
- →Who should control access to patient data?
- →How can consent become practical in real healthcare workflows?
- →How can digital health infrastructure improve emergency care?
Possible sessions
- ◆The future of patient-owned health records
- ◆From hospital cards to portable health identity
- ◆Data governance, consent, and trust in Nigerian healthcare
- ◆Emergency care when patient history is missing
Relevant audience
Hospital IT, regulators, health data officers, emergency teams
Track 02
Patient experience and trust
The problem
Many healthcare systems measure service delivery but not the full patient journey.
Key questions
- →What makes patients trust or distrust healthcare institutions?
- →How can hospitals improve communication, waiting time, follow-up, and continuity?
- →What does patient-centred hospital design look like in Nigeria?
- →How can providers improve experience without adding workload?
Possible sessions
- ◆Designing the hospital journey around the patient
- ◆Patient stories: where the system breaks down
- ◆Building trust in healthcare institutions
- ◆From cases to journeys: a new model for care experience
Relevant audience
Hospital leaders, patient advocates, care coordinators, quality officers
Track 03
AI and the future of care
The problem
AI can support care delivery, but unsafe or poorly governed AI can create new risks.
Key questions
- →Where can AI safely support doctors, nurses, and community health workers?
- →How can AI reduce documentation burden?
- →How should AI tools be validated for Nigerian and African healthcare realities?
- →How do we avoid replacing clinical judgment with shortcuts?
Possible sessions
- ◆AI as a clinical co-pilot, not a replacement
- ◆Voice, documentation, and the future of medical workflow
- ◆Responsible AI for African healthcare
- ◆AI for triage, risk scoring, and patient support
Relevant audience
Clinicians, healthtech founders, regulators, hospital technology teams
Track 04
Access, affordability, and payment assurance
The problem
Care is often delayed because payment, insurance, claims, subsidies, and credit systems are disconnected from care workflows.
Key questions
- →How can insurance claims become faster and more transparent?
- →Can healthcare financing adapt to urgent care needs?
- →How can hospitals reduce revenue leakage while improving patient access?
- →What role can HMOs, fintechs, NGOs, and public programs play?
Possible sessions
- ◆Why care should not wait for payment
- ◆The future of health insurance and claims in Nigeria
- ◆Payment assurance for hospitals and patients
- ◆Financing models for patient-centric care
Relevant audience
HMOs, fintechs, hospital finance teams, NGOs, government
Track 05
Offline, rural, and emergency readiness
The problem
Many digital health systems fail in the exact conditions where they are needed most: poor connectivity, rural clinics, emergencies, and paper-based workflows.
Key questions
- →How do we build for low-connectivity healthcare environments?
- →What should emergency teams know before treatment begins?
- →How can rural clinics participate in digital health infrastructure?
- →What is the role of NFC cards, QR summaries, SMS/USSD, and offline sync?
Possible sessions
- ◆Healthcare infrastructure for low-connectivity Nigeria
- ◆Emergency-ready patient data
- ◆Rural health access and continuity
- ◆Offline-first digital health systems
Relevant audience
Rural health practitioners, emergency responders, telecom partners, NGOs